by Koby Uhrig
J&M’s consultants have over 100 years of combined experience and have worn several different hats with many different companies. It is their expectation to excel in every project they oversee and that starts well before the first meeting with a new client. Confidence is everything when opening fresh, and preparation is the first major step in developing a mutual trust that will maximize productivity for the entirety of the relationship.
Our consultants agree that researching the client and learning as much as you can about everyone you will be working with is key to your success as a team. “Typically, when I first meet someone, I am shy, introverted, and timid,” admitted strategic consultant Joseph Nabity. “As I get to know the people and the company within the first few meetings, I find myself capable of standing out in future meetings, and this knowledge influences me to make better recommendations.”
Do you really know their initiatives and goals or are you just guessing? Get an idea for this BEFORE you embark on this new chapter so you can focus on the task at hand with everyone being on the same page. President Jen Dodge defends Joe’s stance, adding “It is dangerous to walk into a new project by just assuming you know everything.”
Now that you know the ins and outs of the company you will be working with, you can focus on the people. Develop interpersonal relationships early and build on them as you move forward. Engage with the team continuously and make it a priority to offer your input. Ask questions when needed, as this is one of the best ways to ensure everyone is on the same page. Provide feedback where appropriate and compliment team members for good ideas. Give them credit for their contributions even if they weren’t entirely their own.
Once your relationships are in place, it is time for you to deliver. Take initiative and drive the project before it drives you. Trusting in yourself is as important as anything, according to Vice President Mike Dodge. “Trust in your abilities,” Mike stated. “Your experience has led you to that client for a reason and you are there to make great things happen. You may not know what those great things are right now, but you will soon realize them through hard work and commitment.”
Provide suggestions that prove why they brought you along in the first place. Be clear and concise with goals and consistently report how you are tracking towards said goals. Respond to any problems that arise in a timely manner and stay focused on the task at hand. Any form of these three is adding value to the project in the form of information or results.
How will you react when taking on a new project or starting with a new client? Are you confident in your abilities to deliver results? Our consultants are ready to guide your next project to its fullest potential and develop a relationship that sparks the efficiency of your business.
Carolyn Lewis and Cheryl Wilson also contributed to this blog. Learn more about our strategic consultants.